Retail Store Supervisor (NOC #62010)

Shoppers Drug Mart

Retail store

Shoppers Drug Mart (214)

6508 E Hastings St, Burnaby, BC V5B 1S2

Invites applications from suitable qualified persons for the position of:

Retail Store Supervisor (NOC #62010) (1 vacancy)

Terms of Employment:

Permanent, Full Time (Overtime, Day, Evening, Weekend)

Wage information: $22 or more Hourly for 40 Hours per week;  Group insurance benefits, Life insurance benefits, Dental and Medical benefits, Vision Care benefits, RRSP Benefits, Disability benefits

Anticipated Start Date: March 01, 2024  Work Location Information: Urban area (Burnaby, BC)

Location of work/ Business address: 6508 E Hastings St, Burnaby, BC V5B 1S2

Work Setting: Shoppers Drug Mart store – Retail sales supervisor supervises and co-ordinates the activities of the retail salespersons, cashiers, store shelf stockers, clerks and other sales related employees on site. They are in charge of monitoring employee activity, coordinating the shipping and receiving of merchandise, solving problems at a day-to-day level and assisting customers.

Transportation/Travel Information: Public transportation is available.

Skill Requirements:

Education: Completion of high school

Experience: One year (or more) of Retail Store Supervisory experience OR at least two years of retail sales experience as a retail salesperson or sales clerk, cashier, telemarketer, door-to-door salesperson or rental agent is required.

Languages: Speak English, Read English, Weight Handling: Up to 10 kg (20 lbs)

Job Duties: Supervise and co-ordinate sales staff and cashiers, shelf stockers, and other sales employees;  Assign sales workers to duties and prepare work schedules; Authorize payments and the return of merchandise; Resolve issues that may arise, including customer requests, complaints and supply shortages; Managing finances and preparing (or helping prepare) an annual budget; Keeping records of expenditure, sales figures, and employee performance; Evaluating the supply and availability of stocks, and profit-margins; Implementing measures to avoid stock damages, theft, and wastage; Monitoring shelve stocks and product displays, and the general appearance of the store; Investigating market trends and offering products that would appeal to customers; Motivating employees to achieve targets; Training new staff members and scheduling shifts; May be asked to perform the same duties as workers supervised; May be asked to perform key holding and managerial duties if required, such as opening and closing the store, managing escalated complaints, developing and implementing marketing strategies, and signing for deliveries.

Essential Skills: Communication skills – must have excellent written and verbal communication skills

Customer service skills – must have advanced customer service skills needed to solve problems, diffuse tense situations, resolve conflicts etc.; Management skills – must be able to efficiently and effectively manage people in a retail environment; Organizational  skills–  needs to be organized at all times in order to be able to keep track of budgets, expense reports, employee files and more; Financial skills – need to have beginner to intermediate level financial skills,  including basic accounting.

How to Apply: Send your resume and cover letter by e-mail:

Please clearly indicate the position you are applying for!

We thank all applicants however only those to be considered for an interview will be contacted.

To apply for this job email your details to